Our Review System
Transparency is the foundation of everything we publish. Here's exactly how we evaluate every casino that appears on our site.
Why Most Casino Reviews Are Worthless (And Ours Aren't)
The majority of casino review sites publish rewritten marketing copy. They've never deposited a dollar, never tested a withdrawal, and never contacted support at 2 AM. Our process is different because it costs us real money, real time, and real effort.
Our Scoring Criteria — Weighted Breakdown
| Category | Weight | What We Test | Instant Fail Criteria |
|---|---|---|---|
| Licensing & Security | 20% | Licence verification, SSL, 2FA, data protection | No verifiable licence |
| Canadian Banking | 20% | Interac support, CAD, withdrawal speed, fees | No Interac withdrawal |
| Bonus Value | 20% | Expected value calculation, wagering fairness | 60x+ wagering |
| Game Selection | 15% | Provider quality, live dealer, RTP transparency | Unrecognizable providers only |
| User Experience | 15% | Registration time, speed, mobile, navigation | 5+ min registration |
| Customer Support | 10% | Response time, accuracy, escalation quality | No live chat |
The Testing Protocol (Step by Step)
- Day 1: Registration, licence verification, UI/UX assessment, first deposit via Interac
- Days 2–3: 4+ hours of gameplay across slots, table games, and live dealer. RTP verification on at least 10 titles.
- Day 4: Withdrawal request. Timer starts. We document every communication during the cashout process.
- Days 5–7: Customer support testing (three separate contacts). Bonus terms deep-dive. Responsible gambling tools assessment.
- Day 8: Score calculation, review drafting, editorial review by a second team member.
What Gets a Casino Delisted
Automatic delisting triggers:
- Licence revocation or suspension by the issuing authority
- Withdrawal processing exceeding 14 days without valid justification
- Retroactive changes to bonus terms affecting active players
- Multiple verified player complaints about withheld winnings
- Failure to respond to our quarterly re-evaluation requests
How to Use Our Reviews
- Identify your priorities — Fast payouts? Big bonuses? Game variety? Our category pages pre-filter for each.
- Read the score breakdown — Focus on categories matching your priorities, not just the overall average.
- Check the testing date — Reviews within the last 90 days are most reliable.
- Cross-reference with player feedback — Our reviews represent our experience; community reports may differ.
- Test with a small deposit — Even our highest-rated casinos may not suit your personal preferences.
Ongoing Monitoring
Casino quality isn't static. We re-test every listed operator quarterly with a fresh deposit/withdrawal cycle. We monitor player forums continuously. If an operator's score drops below our minimum threshold, the listing is downgraded or removed within 48 hours.
Frequently Asked Questions
How do you score online casinos?
We score across 6 weighted categories: Licensing & Security (20%), Canadian Banking (20%), Bonus Value (20%), Game Selection (15%), User Experience (15%), and Customer Support (10%). Each category has specific testing criteria and instant-fail thresholds.
Do you actually deposit real money at every casino you review?
Yes. Every casino is tested with real CAD deposits via Interac, genuine play sessions of 4+ hours, and real withdrawal requests. Our team has collectively deposited over C$50,000 in testing across all reviewed operators.
What gets a casino removed from your list?
Automatic delisting triggers include: licence revocation, withdrawals exceeding 14 days, retroactive bonus term changes, multiple verified complaints about withheld winnings, and failure to respond to quarterly re-evaluations.
How often do you re-test listed casinos?
Every listed operator is re-tested quarterly with a fresh deposit/withdrawal cycle. We also continuously monitor player forums, regulatory enforcement actions, and community feedback between formal reviews.